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FAQ
Frequently Asked Questions (FAQ)
1. How do I create an account?
- To create an account, click on the “Sign Up” button at the top right corner of our homepage. Fill in the required details, and you’ll be ready to start using our services.
2. How do I reset my password?
- If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and we’ll send you instructions on how to reset your password.
3. How do I place an order?
- Browse our catalog and add items to your cart. Once you’re ready, go to your cart and click on the “Checkout” button. Follow the prompts to complete your purchase.
4. What payment methods do you accept?
- We currently accept payment upon delivery, but we’re working on adding more payment options to better accommodate our customers!
5. How can I track my order?
- After placing an order, you will receive a confirmation email with a tracking number. Use this number on the “Order Tracking” page of the shipping company to see the status of your shipment.
6. What is your return policy?
- We offer a 30-day return policy on most items. Please visit our “Returns & Exchanges” page for detailed information on how to return an item.